Returns & Exchanges

At Kate, we want you to love every piece in your home, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your selection isn't the perfect fit for your space, our streamlined process ensures a stress-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to the outside of the box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.